The government vows to fix a plagued relief program for live-event businesses.

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Tracey Tee, the chief govt of Band of Mothers Media, which places on a ladies’s comedy tour, acquired an e mail from the S.B.A. final week with the identical information that has bedeviled hundreds of venue house owners and producers across the nation. “Your name,” the e-mail mentioned, “appears on the Do Not Pay list with the Match Source DMF.”

Translated from bureaucratic jargon, it instructed Ms. Tee that she was thought of useless.

“We are in debt up the wazoo,” Ms. Tee mentioned. “We can’t afford to put shows back on the road because there’s no cash.”

Like nearly all producers, Band of Mothers — which places on a “moms’ night out” music and comedy occasion referred to as “The Pump and Dump Show” — was grounded by the pandemic final yr, and has had little alternative for income since. At the start of 2020, the corporate employed 13 individuals — most of them moms of younger kids — however has since lowered its workers to 2.

After receiving the e-mail, Ms. Tee started a Kafkaesque effort to show that the federal government’s data was incorrect. She referred to as the Social Security Administration, which she mentioned was unhelpful. An operator at her native workplace was pleasant however mentioned: “I think you’re being spammed or scammed,” Ms. Tee recalled.

The Small Business Administration has mentioned little about the issue publicly. But in correspondence amongst candidates, the company has acknowledged that the issue appeared to be a results of conflicts between worker identification numbers, which apply to companies and nonprofit teams, and Social Security Numbers, which apply to people. If an organization has the identical worker identification quantity as a useless individual, the company flagged that utility as flawed.

Ms. Wilkerson, the S.B.A. spokeswoman, mentioned the company was working to clear up the issue and transfer functions ahead. Mr. Kelley mentioned on Thursday’s name that candidates ought to lastly see the outcomes of these efforts — and a wave of approvals — subsequent week, in accordance with individuals on the decision.

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